Category: Ramblings

  • A New Constellation

    Perhaps no one else would make these connections, but they are compelling to me as I’ve been thinking about resurrection power. Seth Godin, “To overcome an irrational fear…” replace it with a habit… Every day, drip, drip, drip, a habit. Not exactly life-giving, but it’s a start. Like Rodney Lover’s announcement, “Flossing My Way to […]

  • The Primus Experience

    The Primus Experience

    I am reading Carmine Gallo’s book, [amazon_link id=”0071793208″ target=”_blank” ]The Apple Experience[/amazon_link], on Apple’s approach to building customer loyalty through insanely great customer service. Since starting the book, I am paying more attention to customer service. It is surprising how often isn’t great. Today I had to call Primus to ask about the speed of […]