Personal SECURITY GUIDELINES

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INTRODUCTION:
The following Personal Security Guidelines are aimed at minimizing the risk of attack against you and your family or property from a criminal or terrorist threat. The essence of any Personal Security Plan is that it must be balanced against the threat; it should be simple and cause minimal interference with the quality of your daily life.
All personal security advice should always be specifically related to the individual concerned and their respective life styles. However, there are basic rules and principles which can be set down and simple steps which, can be of great value.
PRINCIPLES OF SECURITY
There are five basic principles of security that, when followed sensibly, increase personal protection against terrorist criminal action. They should be applied to all aspects of personal security and should be constantly kept in mind.
Low Profile
* Criminals will normally not choose people as targets unless they have personally come to their attention for some reason. As far as possible, try not to attract unnecessary attention to yourself by, for instance, loud talking, or identifying who you are to strangers. Do not discuss your work or personal life issues unnecessarily in public where you can be overheard, especially when speaking on a cellular telephone.
* Ensure that, as far as possible, information about your home address or family details are properly safeguarded, i.e. your details are not published in telephone directories or on a club list.
* Be careful when speaking on the telephone. Identify the caller before giving any personal or family details, or before answering any seemingly innocent questions.
If, for whatever reason, you unavoidably have a high profile, be aware that you should adopt increased security precautions.
Awareness
* Be alert to the fact that a security risk does exist and that you may be the target
* React rapidly if the security situation changes; take immediate preventative action if possible.
* Be aware of higher risk areas where you live or visit
* Look out for strangers waiting by the house or office, cars following you and other unusual incidents. If seen, report them to the police /local guard force.
* Be particularly alert when arriving at or leaving commonly used places: such as your home, office, restaurants and clubs.
Advise younger family members to be aware of their surroundings. They should at all time be ‘healthily suspicious’ of strangers and unusual incidents. They should be careful of becoming involved in a situation where they are away at School/ University. Ensure they know to whom they should report suspicious strangers or incidents.
Unpredictable Routine
* Minimize the occasions on which you follow a predictable routine, particularly when this involves frequenting the same destinations such as office, church or shops. Vary your timings and routes.
* Some routines are inevitable. Consciously identify these and be particularly alert when carrying them out.
If possible, use alternative routes to your destination especially in the proximity of commonly used destinations. Variation in the first hundred yards to and from these destinations is particularly effective.
Communications
* Within the family, know where each person is supposed to be and when they are due to return.
* If you are threatened or suspicious call for assistance or inform others. It is better to cause unnecessary alarm than be caught unaware.
* In addition to a mobile telephone, carry a phone card if they are used in your country of residence.
* Brief members of the family to avoid divulging information about themselves or the family when communicating with friends. Any suggestions to meet should be carefully assessed
Know the contact number for police/local guard force, office and neighbors. Discuss with them in advance the actions they will take when responding to an emergency if you are threatened.
Layers of Security
* Having considered the threat and your vulnerabilities, adopt all appropriate security measures and maintain them
* Recognize the phases of daily life and build up security measures for each of these: when in the home, traveling in vehicles and in the office
* Bear in mind that your security will be attacked at its weakest point, so it must be applicable 24 hours a day, seven days a week. It is not acceptable to “switch off” security out of office hours.
Try to apply these principles at all times and during all phases of your daily life.
SECURITY AT HOME
Keys
· No unauthorized person should have access to keys.
· There should be a minimum number of keys per lock; all spares should be accounted for.
· If a key is lost that lock should be changed,
· Do not “hide” keys in a “safe place “ for example under a refuse bin or mat, or hang them on a string that can be reached through the letter box of a door. Keys should be kept on the person or locked away.
If domestic staff have a key to an external door to the kitchen area, lock an intermediate door from the kitchen into the living area.
External Doors
· A solid wood external door with no glass offers the best security. Metal reinforcement should be considered.
· A door viewer hatch should be fitted to the main door.
· External doors should be kept locked at all times.
· Good quality locks and hinge bolts should be used.
· Doors should be connected to the intruder alarm system, if one is installed.
· All personal identification should be removed from doors and gates
Windows
· All windows should have security locks or bolts fitted
· Curtains or blinds should be fitted and should be closed at night
· Windows should be connected to the intruder alarm system (if installed).
· Ideally windows should be reinforced by solid shutters or transparent security film
In high-risk areas all ground floor windows and other easily accessible windows should have steel bars to prevent unauthorized entry.
Illumination
· There should be adequate illumination to light areas around the front and back doors in order to identify callers
· Any dark patches would give cover to an intruder
· Control of exterior lighting should be from inside the house. The use of light or movement detectors can assist you also.
Telephone
· Treat the telephone as an insecure means of communication.
· Avoid telephoning ahead information regarding travel or visits.
· Do not hand out your number indiscriminately.
· Ensure your number is unlisted.
· When answering, do not give your number or name. Establish the identity of the person calling before you give information.
· When you record a greeting message on an answer telephone, do not say you are out. The message should be along the lines of “We are not able to take your call at present, please leave you name and number and we will return your call”
· Members of the family should be instructed never to give details of the location or movements of any member of the household.
· Be prepared to obtain the number from where the caller is speaking so that you can ring them back to verify their authenticity if necessary.
· If there are any suspicious calls, report them.
Sleeping Area
· Ensure all rooms in the sleeping area are within a secure area – window bars and solid door at the top of the stairs. At least one set of window bars should be on hinges with a padlock for use as an emergency exit in the event of a fire.
Inner Sanctuary
· In high risk areas consideration should be given to the creation of an “Inner Sanctuary” where the family can move to if the residence is under attack. An internal bathroom with a strengthened door and emergency equipment is an ideal choice.
Emergency Equipment
The following items are of use
* Torch and spare batteries
* First aid kit
* Mobile telephone
* Fire extinguisher
* A list of nearby police/guard force station and hospitals and their telephone numbers
* A list of useful telephone numbers (including reliable neighbors, and friends).
Domestic Staff
The following points should be considered:
· Verify any references
· Do not talk indiscriminately in their presence
· Restrict access to keys
· Try not to permit keys to be taken home by staff. They may be stolen or taken under duress
· Brief domestic staff carefully and frequently on access control, telephone answering and other security procedures.
· In the event of a member of domestic staff being dismissed, change all external door locks.
Service & Maintenance Visitors
· Family members and domestic staff should be briefed on the procedure for visiting service or repair personnel, as follows:
· All callers should have appointments; any unexpected callers should not be allowed into the house.
· Obtain the name of service personnel before arrival
· On arrival check the name given by the employer against written identification and photograph (when available)
· Escort /supervise personnel while working
· All deliveries should be checked before taking delivery. If suspicious ask the representative to open package himself
· If the identity of any regular callers change, check with their employees that this has been authorized
Children
· All children should be made aware of telephone security requirements
· Children should know how and when to call for assistance
· Children should never open doors to strangers
· When in a public place, children should be supervised by a known responsible adult
Answering the Door
· The following procedures should be carried out when answering the door to either expected or unexpected callers
· Callers should have an appointment.
· Identify the caller by use of an intercom, a spy hole or an over looking or offset window
· Look for any signs of nervousness
· Check identity, where appropriate. Maintain a barrier to access while you do so (i.e. use an intercom or door security chain / viewing hatch).
· Avoid holding doorstep conversations
At night, illuminate the caller, but switch off inside lights if possible.
Alarms
· Especially in areas of high risk, at least two panic buttons connected to an audible intruder alarm, should be installed; one by the front door and one in the main bedroom. The alarm should be connected to the local guard station.
Outside the house
· In the high-risk areas you should have a perimeter fence. This should be at least 2.5 meters high and should be topped with an anti climb device.
· Shrubbery and over-hanging trees near the house should be removed so that strangers cannot hide close to your residence or access higher levels.
· Make sure all ladders are secured and cannot be used.
· Gravel drives and pathways close to the house are noisy and make an excellent deterrent to intruders.
Dogs
· Experience shows that dogs are a valuable security aid, and provide a strong deterrent to any attack.
· Have a dog in the house at night and free to move about. Dogs in garden can be poisoned or tranquilized.
Liaison
· Police /local guard force liaison is an advantage, provided that the existence of such a relationship is handled confidentially and at the appropriate level.
Neighbors
· Good relations with neighbors are essential. They can be of assistant in a crisis, and will also “ keep an eye“ on the residence when empty
Mail
· Be aware of any special items ordered by mail.
· Handle with care any unexpected package
· Look for hand – written addresses
· Feel the edges to check for wires or metal objects.
· Check for staining or a strange smell
! IF IN DOUBT DO NOT OPEN IT!
MOBILE SECURITY
Vehicles
· Vehicles must be kept in good working order at all times and must be regularly serviced. They should be of common make and of inconspicuous color and fittings. It would be an advantage to have the use of two or more vehicles so that changes can be made regularly. Vehicles should be fitted with a lockable petrol cap. Consideration should be also given to fitting an anti –tamper alarm with an internal indicator. Do not allow vehicles to be less than a quarter full of fuel if possible.
Garages
· A garage with automatic gate metal doors, which can be operated by remote control, offers the best security. Opening the garage without first alighting from a vehicle is of signification advantage.
Cursory Checks
· At all times, before getting into a vehicle it is most important that a cursory check is carried out, underneath the car and wheel arches, to check for anything unusual. This is especially important if the vehicle has been left unattended for any length of time (for example, overnight or when parked for a shopping visit). If there is a direct threat to the individual, a detailed check of the vehicle should be carried out before use.
Parking
· Use any of a number of authorized car parks, but do not use the same one all the time. Always lock the vehicle how ever short the time may be. Do not park in quiet, poorly lit streets. Never leave you car if you feel uncomfortable or suspicious of your surroundings.
Vehicle Doors
· When mobile, all doors should be kept locked and windows wound up. This measure will reduce the chances of theft or attempts to enter the vehicle at stopping places, such as traffic lights.
Equipment
· Carry a first aid kit and torch, Do not display material with company logos
Public Transport
· The bus/taxi could be considered as an alternative form of transport in order to obtain variation in pattern of travel. However, the disadvantage, for example, possible exposure through waiting times, should be considered.
On Foot
· Avoid well-known trouble spots at all times. Attempt to keep with the crowd and do not walk on your own. The locations of the nearest police station /guard forces and the quickest routes to them should be known.
In very high risk areas consider strengthening or bullet-proofing all vehicles and attend a special driving course
OFFICE SECURITY
Access Control
· Minimize the number of entrance and exits
· An efficient system of access control to the office complex should be established in order that searches of bags and personnel can be carried out. The identity of visitors should be verified and they should be escorted to the relevant office
Executive Offices
· The individual executive office should be positioned so that it is impossible for a visitor to enter without first having passed through the secretary’s office.
· All doors other than the one leading to the secretary’s office should be kept locked at all times. Consideration should be given to installation of a panic button in the offices of the secretary and the executive.
Security of office complex
Depending upon the precise lay – out of the office consideration may be given to the installation of physical security aids in order to restrict access and guard against intrusion and attack. These measures might include use of CCTV, intercom systems, electrically operated locks, etc.
ACTION IN EMERGENCIES
· If potential danger is observed, you should be familiar with emergency procedures in advance. It is too late to think of these at the time of an attack. These principles of success in an emergency are to move swiftly to a secure area, putting physical barriers between the assailants and yourself and to call professional assistance at the earliest possible moment. Heroics are not recommended since an assailant will normally have the advantage of surprise and will be more accustomed and willing to use violence than you are.
Home /Office
· Contact the police /local guard force either directly by telephone or indirectly by use of an emergency button or alarm, and wait.
Vehicles
· Ensure you always have an escape route so you can keep the vehicle moving. This is most important. Keep the doors and windows closed and attract attention with lights, horn and intruder alarm. If fitted use a car or mobile telephone to summon help.
HOSTAGE SURVIVAL
In the event of kidnap the following guidelines should be considered:
· Do not try to escape unless there is an extremely good chance of your survival. It is much safer to be submissive and obey your captors.
· Try to establish a relationship with you captors and get to know them. Kidnappers are less likely to harm you if they respect you.
· Exercise without fail regularly every day if possible.
· Never refuse food, no matter how poor its quality
· Try to insist on access to a local daily newspaper
· Invent mind games to keep yourself mentally alert.
· Plan ahead for a rescue by identifying the safest place to be
· Do not attempt to negotiate as this may well interfere with what others are doing on your behalf.
· Do not give details about the wealth of your family or company.
ADDITIONAL NOTES
Bad Guy Rules
· Teach kids the “ bad guy “ can be anyone
· Society teaches kids that the bad guys are always ugly, mean and scary, and look like monsters
· Bad guys are almost always portrayed as strangers
· Remember that a stranger is someone who is not known by the child. A friend of parents, a friend of the child’s friend or a neighbor can be a stranger and a stranger can be a good guy or a bad guy.
· Some bad guys act nice, friendly and are attractive. Some bad guys play tricks on kids. Typical bad guy tricks included:
· Bribes (money, toy, games: or promises of those things)
· Lies (your mother told me to pick you up at school)
· Request for help (My puppy ran away, could you help me find him?
· Threats (If you do not come with me I will hurt your mom)
· Teach your kids that a bad guy is someone who will violate family rules e.g. someone who says they do not need permission to accompany them
Develop a family “code word “. If someone other than a parent is going to pick up a child from school, that person should repeat the “code word “first before the child agrees to leave the safety of the school grounds. The code word should remain a secret and be changed should others learn it; this is in addition to notifying the school.
Does your Child Know?
· Why they should not accept gifts from strangers?
· Why they should not accept rides from strangers?
· Why they should leave the playground when everyone else does?
· Why they should not open the door for strangers when home alone?
· How to respond to telephone inquires if home alone?
· Who to tell if someone touches them in a way that makes them uncomfortable?
· Why some secrets between children and adults are wrong?
· How to lock and secure doors and windows in your home?
· Your family’s escape plan in case of fire or other emergencies?
· That strangers asking for directions or to use the telephone should be referred to an adult?
· How to utilize your home or public telephone to call 9-9-9?
· Strangers lure children by asking for help in finding a lost puppy or kitten?
· That it is okay to say “no” to drugs, alcohol and sex?
· What neighbor should be contacted in case of an emergency?
FINAL NOTES
· Kids are old enough to answer the door when they are old enough to check the person at the door WITHOUT opening it.
· Kids should never play in insolated areas of parks or playgrounds, and should avoid public restrooms, building sites and dark or lonely streets
· Kids’ best defenses are their voices and their legs. Learn to run away from some one who is bothering you while yelling to attract as much attention as is possible.
Teach kids not to approach cars that stop to ask for help. Most legitimate adults would not ask a young child for directions anyway. If the car follows them or the driver gets out they should run and yell.

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